On May 8, 2025, Camel Coffee, the operator of Kaldi Coffee Farm, announced a voluntary recall of its "Original Raw Ham Sliced" product after Salmonella was detected in some units. This decision came after the company identified potential health risks associated with the affected products, prompting immediate action to ensure consumer safety.
The recall specifically targets the "Original Raw Ham Sliced" with a best-by date ranging from May 7 to May 18, 2025. According to the Consumer Affairs Agency recall information site, roughly 70,824 units of this product were sold across all Kaldi Coffee Farm locations between April 11 and May 6, 2025. This widespread distribution raises significant concerns for customers who may have purchased the ham during that period.
In a statement on their official website, Camel Coffee expressed their apologies to customers, stating, "We sincerely apologize for the inconvenience caused to our customers due to the detection of Salmonella in some of our products." They emphasized the importance of consumer safety and outlined the steps for returning the affected items.
Customers who have purchased the recalled ham are encouraged to bring it back to any Kaldi Coffee Farm store, regardless of where it was originally bought. Refunds will be processed for the returned products. The company has made it clear that they are committed to addressing any concerns and ensuring customer satisfaction.
The affected product is packaged in a 120g plastic film and carries the JAN code 4515996941047. It was manufactured at Oversea's Yokohama Factory. Camel Coffee has set up a customer service hotline for inquiries related to the recall, which can be reached at 0120-415-023, available daily from 9 AM to 6 PM.
Salmonella contamination can lead to serious health issues, including abdominal pain, vomiting, and fever. The company is taking this matter seriously, as food safety violations can have significant repercussions for public health. Camel Coffee has stated, "If you have consumed the affected product, please seek medical advice if you experience any symptoms associated with Salmonella infection." This warning highlights the urgency of the situation and the potential risks involved.
Kaldi Coffee Farm is known for its wide array of food products and specialty items, with approximately 40 locations across the Tokai region. The popularity of their products often leads to high sales volumes, making this recall particularly impactful. Customers are advised to check their purchases and ensure they do not have the affected ham in their possession.
This incident is a reminder of the importance of food safety and the need for vigilance in monitoring food products for potential contamination. It underscores the responsibility of companies to act swiftly when such issues arise, ensuring that consumers are informed and protected.
As the recall unfolds, Camel Coffee is expected to enhance its safety protocols and review its quality control processes to prevent similar incidents in the future. The company has reassured customers that they are committed to maintaining high standards in their food products.
In light of this recall, consumers are encouraged to remain aware of food safety practices, including checking product labels and being mindful of expiration dates. Awareness can significantly reduce the risk of foodborne illnesses.
As the situation develops, further updates from Camel Coffee and health authorities will provide additional guidance for consumers. For now, the focus remains on ensuring that all affected products are returned and that customers are kept safe from potential health risks.
