On Tuesday, March 25, 2025, Wayan Toni Supriyanto, the Director General of Digital Infrastructure of the Ministry of Communication and Digital (Kemkomdigi), assured the public that the emergency call service 112 would be fully operational during the upcoming Lebaran holiday.
Supriyanto emphasized the importance of this service, which is now available in 141 regencies and cities across Indonesia. "We are making sure that the 112 service can be reached by the public in emergency situations, ensuring that it is accessible for free from all telecommunication operators, at any time and from any location," he stated during a press conference at the Kemkomdigi office in Jakarta.
The 112 emergency hotline covers critical services such as police assistance, fire emergencies, and ambulance support, effectively catering to the urgent needs of citizens during this busy holiday season.
To enhance public safety ahead of possible emergencies, Kemkomdigi has partnered with the Meteorology, Climatology and Geophysics Agency (BMKG). This collaboration aims to disseminate disaster information and extreme weather warnings to keep residents informed and prepared. A crucial aspect of this partnership involves the activation of an early warning system, which automatically sends out disaster alerts via SMS blasts from all mobile operators in the country.
In addition, for earthquake alerts measuring above 5 on the Richter scale, the BMKG and Kemkomdigi will ensure that all digital TV broadcasts in potentially impacted areas will be active, providing necessary updates in real-time.
As it gears up for the holiday season, Kemkomdigi is also cooperating with all telecommunications service providers in Indonesia. The ministry aims to guarantee high-quality telecommunication services during the high-traffic holiday period. Mobile operators are rolling out special promotional packages, offering discounts of up to 50 percent to help ease communication costs for consumers.
To further enhance service access, a total of 386 telecommunications service posts have been prepared in strategic public transport hubs, such as Soekarno-Hatta Airport and major train stations, including Gambir Station in Jakarta and Semarang Tawang Station, as well as at Merak Port and rest areas KM 57 and KM 62. These service posts will provide support and information to travelers and ensure connectivity during the busy travel season.
Meanwhile, blood supply services in the Ampana Hospital, located in Touna, are also ensuring safety and accessibility during the Lebaran holiday. According to Jerri Antonius Mondong, the Head of Supporting Section at RSUD Ampana, the availability of blood for all blood types—A, B, O, and AB—will be maintained throughout the holiday. He affirmed, "The average blood requirement at RSUD Ampana is between 70 to 100 bags per day, and we are committed to meeting this need, even during the holiday."91
Particularly, the Indonesian Red Cross (PMI) in Touna is actively supporting blood donor initiatives. Although PMI Touna does not have its own direct blood donor services, spokesperson Sagal explained that they play a crucial role in facilitating donor needs with local hospitals. This ensures that residents will not face a shortage of blood supplies during the festive period.
"We are not directly managing blood donations at our office; however, we are actively bridging the need for donors with hospitals, especially for requests from organizations or communities," Sagal shared. The importance of this initiative becomes clear when considering that voluntary donation rates in Ampana are currently below 10 percent.
The ongoing challenge is maintaining sufficient donor numbers during the long holiday period. To address this issue, the hospital is increasing its outreach efforts by promoting blood donation and recruiting new donors to ensure that blood supply remains adequate.
The commitment of RSUD Ampana and PMI Touna emphasizes the importance of community health services and the provision of necessary medical support during the holiday. They assure local residents that essential services will remain available despite potential challenges posed by the holiday festivities.
As Indonesia prepares for the Lebaran celebrations, both Kemkomdigi and health institutions are taking decisive measures to ensure public safety and health services, keeping in mind the needs and concerns of the community.
