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Technology
12 December 2024

GM Ends Cruise Robotaxi Program Amid Employee Shock

The abrupt closure of Cruise's robotaxi services leaves many employees uncertain about their futures as GM refocuses on personal vehicle technology

General Motors (GM) has officially announced the termination of its Cruise robotaxi program, leaving employees shocked and bewildered by the abrupt news. The announcement, made by Cruise CEO Marc Whitten via Slack on December 10, marked the end of years of development and investments aimed at bringing self-driving taxi services to cities. With GM acquiring Cruise back in 2016, many had high hopes for the program, envisioning driverless cars patrolling city streets and generating significant revenue.

Whitten's message came with the caption "GM to refocus autonomous driving development on personal vehicles.” Moments later, during a company-wide meeting, employees learned more details about the transition, including the news of Cruise's integration back with GM's own autonomous vehicle initiatives. While specifics on layoffs remain vague, sources within the company express concern over potential job losses, particularly for those not involved directly with engineering.

Many Cruise employees felt blindsided by the management's decision. One source noted, "We learned about GM’s plans at the same time the media did." The management assured staff their hard work would be acknowledged, stating, "You should be proud of yourselves, and the technology will live on," but left unsettling questions about their future with the company. Anxiety runs high among employees, as many anticipate significant layoffs, especially among roles related to the robotaxi services.

The closure of the robotaxi program is not entirely unexpected. Cruise has faced mounting pressures to activate its robotaxi service amid various operational challenges. Just two months prior to the announcement, the company’s fleet was grounded following a troubling incident where one of its robotaxis dragged a pedestrian following a collision. This devastating episode heightened scrutiny on Cruise’s operations and led to the resignation of co-founder and CEO Kyle Vogt.

Prior to the incident, Cruise had made significant strides. The company had finally secured the necessary permits to operate commercially, particularly within San Francisco, which led to ambitious projections. GM's optimism for Cruise was palpable, with expectations of deploying tens of thousands of vehicles and generating up to $50 billion annually by the decade's end. Alas, these lofty goals proved out of reach, leading to disappointment across the board.

Despite the setbacks and the current program closure, GM remains committed to advancing autonomous technology within its personal vehicle segment. CEO Mary Barra indicated, "We are shifting our focus on delivering autonomous tech for personal vehicles." She maintains faith within GM's broader strategic vision of integrating autonomous technology, reframing the narrative around GM’s future initiatives. The company aims to recover and redirect its resources back to more conventional avenues of vehicle development, prioritizing safety enhancements and driver assistance capabilities.

Interestingly, this pivot to personal vehicle autonomy hints at the potential technological transformation the automotive industry is undergoing. Traditional automakers like GM recognize the need to modernize and adapt to changing market demands before making oversights about the capabilities of autonomous vehicles. Indeed, the robotaxi market is becoming increasingly competitive.

While GM is taking steps back, other players such as Waymo and Tesla continue to push forward with ambitious plans for their autonomous vehicle technologies. These competitors are enhancing their services and exploring viable revenue models for autonomous transport. Even with the Cruise closure, GM’s focus on electrifying its operations and integrating advanced vehicle technologies indicates they aim to stay pertinent within the rapidly changing automotive ecosystem.

The news of GM shutting down Cruise's robotaxi venture serves as both a cautionary tale and a reflection of the potential challenges facing autonomous vehicle development. With regulatory hurdles, safety concerns, and fierce market competition enveloping this domain, the road to mainstream autonomy is anything but straightforward.

Moving forward, GM hopes reinstated focus on personal vehicle systems will minimize losses sustained through the Cruise venture. Although it highlights temporary setbacks, the automotive giant asserts its commitment to innovation and reaffirming its capabilities within the personal transportation sphere. The shift signals not just the end of the Cruise initiative, but also marks GM’s attempt to find viability on the road to autonomous driving established on its terms.

For Cruise employees, the closure is but the latest chapter within the automotive sector's turbulent narrative. With uncertainty drifting through the core of the team, many hope to emerge stronger, finding new opportunities through GM's revitalized projects. Time will reveal how the organization bounces back from this setback and whether its reimagined approach to autonomy bears fruit.