Ford Motor Company announced it is recalling approximately 240,000 SUVs due to concerns over improperly secured seat belt anchors, namely affecting the 2020 and 2021 models of the Ford Explorer and Lincoln Aviator. This significant safety precaution was deemed necessary after investigations revealed potential issues with how some seat belt components were assembled.
According to the National Highway Traffic Safety Administration (NHTSA), the loose seat belt or seat belt buckle may fail to properly restrain occupants during accidents, raising the likelihood of injuries. Despite the gravity of this situation, Ford has stated it is currently unaware of any accidents or injuries associated with the defect.
The recall includes around 216,000 Explorers and approximately 24,000 Aviators, all units produced at Ford's Chicago assembly plant. They fall under the 2020-2021 production years and will be subjected to thorough inspections following notification letters sent to the owners, expected between March 31 and April 4, 2025.
This problem arose after Ford received reports from various customers, including one complaint forwarded by Transport Canada, which pointed to defects concerning the second-row center seat belt. Starting its inquiry in late 2024, Ford officials visited the supplier, Lear Hammond of Hammond, Indiana, to review production records and interview staff but found no documented rework history of the seat assembly processes.
Still, Ford opted for peace of mind, deciding to issue the recall to address all potentially affected vehicles. The automaker is set to instruct dealers to inspect the vehicles for improperly secured seat belt buckle anchor bolts across all seating positions. If problematic bolts are discovered, affected seat components will be replaced free of charge.
Ford’s decision to recall the vehicles highlights the company's dedication to safety—a priority emphasized by its stringent quality control measures. The automaker assured vehicle owners by stating, "If loose anchor bolts are found, the affected seat components will be replaced," reinforcing their commitment to remedy the issues.
Despite this setback, the Explorer remains the best-selling utility vehicle in the United States, having sold 194,094 units last year. This figure puts it between the Subaru Crosstrek at 181,811 deliveries and the Chevrolet Trax at 200,689. Explorer sales improved by 3.9 percent over the previous year, showcasing the vehicle's enduring popularity even as the company navigates this recall.
The Lincoln Aviator, positioned as a more premium offering, saw even more impressive sales growth at 62.3 percent compared to last year, though it recorded 25,235 deliveries. The Aviator begins at $58,930, contrasting sharply with the Explorer's starting price of $39,755 for the 2025 model year.
Ford will inform owners through letters detailing the nature of the recall, the steps involved for remediation, and how they can seek assistance. Owners can reach Ford’s customer service at 866-436-7332 with the recall number 25S09 or can contact the NHTSA vehicle safety hotline at 888-327-4236 for additional information.
While Ford has managed to avoid any reported accidents or injuries linked to these seatbelt issues, such recalls can impact consumer perception. Addressing this swiftly and publicly is seen as imperative to maintaining trust among drivers who rely on the safety of their vehicles.
Overall, the recall has illuminated the importance of manufacturing oversight and thorough assembly practices, especially as consumers become increasingly aware of vehicle safety standards. Ford’s proactive approach provides consumers with reassurance as they deal with this recall.