Ford Motor Company has announced a significant recall affecting 272,817 of its Bronco Sport SUVs and Maverick pickup trucks due to potential battery issues, which could pose safety risks to drivers and passengers alike. This recall is prompted by significant defects associated with the 12-volt batteries supplied by Camel Battery, manufactured in China, which may experience degradation and sudden failures.
According to the National Highway Traffic Safety Administration (NHTSA), the faulty batteries may lead to unexpected losses of electrical power, affecting vehicle functionality, including the operation of hazard lights. Such failures can occur without warning, raising the risk of accidents particularly if the vehicle is unable to restart after being stopped or stalls unexpectedly.
The recall affects models produced between February 2021 and October 2023 and will take place after prior issues had already prompted earlier recalls. This current issue has sparked concern not only among vehicle owners but also among regulators, especially since Ford's previous recalls were part of investigations concerning delayed responses to safety concerns.
Details of the recall were formally announced on January 22, 2025, with Ford committing to remedy the situation by inspecting affected vehicles and replacing defective batteries at no cost. Owner notification letters are slated to be mailed out on February 3, 2025. For those concerned about their vehicles, Ford customer service can be reached at 1-866-436-7332 using the recall number 25S02 for inquiries.
The NHTSA's warnings come amid scrutiny following previous failures to act decisively. Ford had already faced backlash and fines due to lapses deemed unsafe by regulators. The recent battery issues highlighted the manufacturer's continued struggle to uphold vehicle safety standards. Ford has not reported any accidents or injuries related to this defect at this time, but the potential for future incidents has raised alarm.
To provide peace of mind to customers, Ford has reiterated its commitment to improving its recall processes moving forward. The automaker has agreed to allow independent auditors to assess its recall practices as part of broader reforms aimed at restoring consumer confidence. This step reflects Ford's attempts to assure the public it is taking necessary actions to prevent similar issues.
Batteries affected by the recall include units manufactured by Camel, which reportedly displayed internal welding failures. Consequently, these defects can trigger open circuits, leading to complete battery failures. Notably, separate units supplied by the company Clarios have not shown any issues, as indicated by Ford's evaluations.
Ford also plans to introduce software updates for certain models to help detect battery failures more effectively. This upgrade aims to alert drivers should their vehicle's battery fail or show signs of degradation, enabling them to take preemptive measures to avoid potential danger.
This situation follows previous recalls involving more than 456,000 Bronco Sport and Maverick vehicles, with similar complaints about battery malfunctions. The NHTSA had also launched investigations after receiving numerous reports from vehicle owners facing power loss even after repair attempts were made. Such incidents have understandably led to mounting frustrations among customers who expect reliable vehicle performance.
Ford has continuously made cooperation with regulators evident throughout each recall, channeling information to the NHTSA as the organization works to maintain vehicle safety standards across all manufacturers. Upcoming owner notifications will direct affected individuals on how to proceed with initiating the inspection and possible battery replacement process.
The gravity of this situation cannot be understated, as insufficiently addressed battery issues could result not just in diminished driver experience, but also jeopardize lives. Ford urges owners to remain vigilant with their vehicles' operations and report any unusual behaviors to the dealer.
The safety of drivers and passengers remains the utmost priority, and as Ford navigates this difficult terrain, it is clear they are aware of the importance of timely and transparent communications with customers. With the independent oversight now integrated, there is cautious optimism toward achieving higher vehicle standards and more responsible corporate conduct moving forward.