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14 November 2024

Emergency Helpline Remains Unknown To Many Domestic Abuse Victims

New campaign highlights danger of silent abuse and the need for awareness of the 999-55 emergency number

More than half of women in the UK remain unaware of life-saving emergency services aimed at assisting victims of domestic abuse. A study highlights troubling statistics: 53% of women and nearly half of the general British population are oblivious to the ‘999-55’ silent helpline, which is specially structured for individuals who cannot voice their need for help due to fear or intimidation.

The helpline connects victims to trained operators who understand the user is unable or unwilling to speak aloud. This is particularly relevant for victims of domestic abuse, where every moment can escalate danger.

To shine a light on this pressing issue, Women's Aid has launched the campaign titled 'The Ignored Emergency.' The campaign seeks to depict domestic abuse not merely as a private concern but as a public safety crisis, emphasizing its grave consequences. This campaign dovetails with The Independent's own initiative—Brick by Brick, aimed at raising funds to construct safe houses for women and children fleeing abusive relationships.

The initial fundraising goal was set at £300,000, but the response has been remarkable, fetching over £500,000 from generous donors eager to support the cause. This surge of support indicates public compassion and awareness, paving the way for more than just monetary assistance: it creates spaces where survivors can begin to heal.

Emma Armstrong, who now heads I Choose Freedom—a charity managing twelve domestic abuse shelters across Surrey—shared her harrowing experiences of emotional and physical abuse at the hands of her ex-partner. She recounted, “I thought it was love when he wanted to know my whereabouts, who I was with, and what I was doing.” She described the nightmare of trying to flee repeatedly, only to find her efforts thwarted by coercive control he exerted.

Armstrong's recollection of one particularly violent incident speaks volumes about the pervasive peril many individuals face: “He threw me out of bed and smashed my phone against the wall—that was the seventh phone I had during our relationship. I had no means of calling for help.” Now, she finds purpose and fulfilment as she assists other survivors through their journeys of recovery.

“You see individuals and families entering our refuge, often devastated and insecure. Observing them grow throughout the process and leave with hope is incredibly rewarding,” she remarked.

The stark fact is domestic abuse has alarming statistics. Research recently conducted by Women’s Aid indicated women are two times more likely to die at the hands of their partners than from gas or smoke inhalation. They are three times more likely to face lethal harm compared to not wearing seatbelts. The '999-55' service offers victims the ability to communicate silently; pressing 55 during the call directs them to local police, who can initiate urgent assistance based on the victim's location.

Despite these resources, it appears society as a whole often remains unaware or unengaged. The campaign sheds light on the societal responsibility to recognize domestic abuse as the emergency it is. Sarah Hill, chair of Women's Aid, passionately asserted, “Silence can communicate volumes. It is imperative society arms itself with knowledge and resources to protect lives.”

Michelle Griffith-Robinson, former Olympic triple jumper and now acting as spokesperson for the campaign, echoed this sentiment, hoping the initiative and accompanying powerful short films would ignite societal awareness about the grim realities of domestic abuse. “Most people will find these stories shocking and enlightening,” she noted.

The statistics are sobering. Currently, between two to three women are killed each week by partners or ex-partners across England and Wales. Such figures outrage many, sparking renewed demands for education, awareness, and action within communities.

For individuals feeling trapped by domestic abuse or needing support, help is accessible around the clock. The National Domestic Abuse Helpline operates 24/7, offering assistance at 0808 2000 247 or through their website. There’s hope for recovery, and both charity and community stand ready to support those who may feel they’ve exhausted their options.

Every little effort counts: potential donations made toward Building Brick’s campaign can significantly impact lives directly. Interested individuals can easily contribute via quick text or by visiting Refuge's donation site to make tangible change.

Awareness is the first step; transformation follows when society responds proactively, ensuring no one faces domestic abuse alone.

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