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Technology
31 August 2024

Customers Embrace UPI For Cash Deposits At ATMs

RBI introduces new feature enabling cash deposits without debit cards through UPI technology

Customers across India are set to experience a more convenient way to manage their cash deposits, thanks to the recent launch of the UPI Interoperable Cash Deposit (UPI-ICD) feature. This innovative system, announced by the Reserve Bank of India (RBI) Deputy Governor T. Rabi Sankar during the Global Fintech Fest 2024 on August 29, enables individuals to deposit cash at ATMs using their Unified Payments Interface (UPI) accounts without needing a debit card.

The UPI-ICD feature simplifies the cash deposit process, making it not just efficient but also more secure, as it reduces the potential for card-related fraud. Previously, users were required to carry and use physical debit cards for transactions at ATMs. Now, with this new feature, all they need is their mobile number linked to UPI, Virtual Payment Addresses (VPA), or account IFSC codes to deposit cash.

So, how does the new UPI-ICD feature work? It’s straightforward:


  • Locate the Right ATM: Customers must first find cash recycling machines (ATMs) equipped to support UPI-ICD transactions.

  • Initiate Deposit: Upon reaching the ATM, users select the "Cash Deposit" option on the screen and press OK.

  • Enter Details: Next, they input their UPI-linked mobile number, VPA, or the IFSC code of the account where they wish to deposit cash.

  • Deposit Cash: Once the information is submitted, users simply place the cash in the designated slot to complete the deposit.

This process does away with the need for additional cards and secures the cash deposit experience.

The launch of the UPI-ICD is part of a broader strategy by the National Payments Corporation of India (NPCI) to integrate cash deposits with digital transactions, thereby streamlining banking for customers. This feature will be rolled out gradually, as banks equip ATMs with the necessary technology. It is expected to gain traction nationwide as more people become accustomed to cashless transactions.

Bank operators and white-label ATM operators will facilitate these transactions, allowing users to deposit cash directly to their accounts or any other bank accounts seamlessly. NPCI highlighted its objective to make financial services more inclusive and accessible for everyone.

This initiative complements the existing UPI Cardless Cash Withdraw system, reinforcing the digital payment ecosystem already established across the country. The growing adoption of UPI for various transactions demonstrates India’s commitment to leveraging technology for enhancing consumer convenience.

Looking beyond convenience, RBI officials noted the security benefits associated with the UPI-ICD feature. Reducing the reliance on physical cards helps diminish the chances of card theft and unauthorized transactions, which are growing concerns for both financial institutions and customers alike.

With this development, the RBI aims to strengthen financial literacy and encourage users to engage more with digital payment platforms, fostering trust and reliability as India moves toward becoming less cash-dependent.

Will this development impact your banking habits? For the increasing number of Indians who rely on digital solutions, the UPI-ICD feature might just be the game-changer they’ve been waiting for, simplifying deposits with just the touch of a button and enhancing overall banking security. Effective data protection measures will be the key to sustaining user trust as this initiative rolls out.

Looking forward, industry experts predict UPI transactions could surge to 100 billion annually within the next decade or so, especially with such innovative features making banking more accessible.

This may also pave the way for increased adoption of digital financial services, particularly among those who have previously found traditional banking cumbersome or intimidating.

The UPI-ICD feature is expected not only to facilitate cash deposits but also promote the overall digital payment infrastructure across India. Customers should prepare to embrace this new technology as more ATMs are fitted to handle UPI transactions, enhancing convenience for all.

Clearly, the UPI Interoperable Cash Deposit feature is set to change the way we deposit cash, making everyday banking smoother and much less hassle-free. Keep your eyes peeled for its rollout at ATMs across the country in the next few months!

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