Coveo has officially announced its status as a Shopify Premier Technology Partner, a significant development revealed on March 25, 2025, at SHOPTALK, the premier event for commerce professionals, held in Las Vegas.
This partnership signifies a strategic alignment with the aim of enhancing e-commerce experiences through advanced AI-search capabilities and personalized product discovery features integrated into the Shopify platform. "The alliance between Coveo and Shopify represents a synergy of two powerful platforms, designed to fuel the future of commerce growth," remarked Peter Curran, General Manager of Commerce at Coveo.
At the SHOPTALK event, Coveo and Shopify will showcase live demos of their innovative AI solutions from March 25-27, allowing attendees to experience firsthand how Coveo's offerings can enhance operational efficiencies and drive measurable growth for Shopify merchants. This collaboration not only highlights Coveo's commitment to e-commerce but positions it as a leader in providing AI-driven solutions.
As recognized in the 2024 Gartner Magic Quadrant for Search and Product Discovery, Coveo has established its reputation in the market. The integration of Coveo AI into Shopify storefronts promises to transform the product discovery process. For merchants, this means the implementation of sophisticated multi-layered AI-search capabilities that adapt in real time to user intent, helping increase conversion rates and revenues per visitor.
Shopify merchants can now benefit from an empowered merchandising system, which allows them to finely tune search functionalities, optimize product listings and recommendations, as well as leverage business rules and detailed reporting capabilities. This ensures tailored experiences that resonate with each shopper’s individual needs.
The Coveo AI-search technology incorporates predictive query suggestions, personalized results based on shopper behavior, and real-time adjustments for both returning customers and new visitors. These features are powered by deep learning models and facilitate seamless content discovery, even within complex catalogs that may include customer-specific pricing structures and entitlements.
Ritu Khanna, Vice President of Partnerships at Shopify, commented, "Shopify's leading commerce technology and strong partner ecosystem empowers merchants to create bespoke solutions for every phase of their commerce journey." This sentiment underscores the potential of this partnership to broaden the capabilities available to Shopify businesses.
In addition to enhancing the search and discovery process, Coveo's functionalities extend to providing generative experiences, helping educate consumers about products, and facilitating a more informed purchasing experience. Merchants can now utilize the Coveo AI-Relevance Platform™, which supports guided advisory experiences tailored to customer relevance.
With the integration process simplified, linking a Coveo license with a Shopify store opens doors to best-in-class AI-search and product discovery tools. Additionally, merchants can access GenAI answering functionality, further enhancing the customer experience.
Coveo not only positions itself as an innovative technology partner but also strives for recognition in the digital landscape through its AI-Relevance capabilities. Their commitment to improving customer interactions is further evidenced by their certifications in several international standards, including ISO 27001 and ISO 27018, ensuring that their enterprise solutions are secure and reliable.
The Coveo AI-Relevance Platform™ provides a robust foundation for businesses to deliver hyper-personalization at every touchpoint, aligning their digital offerings with customer expectations and behaviors.
As the world continues to shift toward digital commerce, Coveo's partnership with Shopify demonstrates a commitment to leveraging technology in ways that enhance user experience and drive business success. This collaboration is not just about improving search functionality; it is about delivering relevance in the fast-paced e-commerce environment.
Ultimately, Coveo's integration with Shopify is a move that redefines e-commerce possibilities. With millions of customers served and billions of interactions facilitated, Coveo is set to help businesses not just meet, but exceed the demands of today's online shoppers.
