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Travel
20 August 2024

Cities Tackle Overtourism Through Innovative Strategies

European capitals Amsterdam and Copenhagen implement AI tools to divert visitors from crowded areas and promote sustainable travel

Tourism has been both a boon and bane for many European cities, with the phrase "overtourism" reflecting the growing discontent among residents. The significant influx of visitors has left some cities grappling with overwhelming crowds and the inevitable strain on local infrastructure.

Two European capitals, Amsterdam and Copenhagen, are taking innovative steps to manage this influx. By utilizing Artificial Intelligence (AI), they aim to divert tourists from crowded hotspots, encouraging exploration of lesser-known areas.

Inspired by successful pilot programs tested in the Netherlands, these cities are rolling out AI-driven applications. These tools provide alternative travel routes, keeping foot traffic away from popular yet congested spots.

Rajneesh Badal, CEO of Travel with Zoey, emphasizes the positive reception from tourists during initial trials. He states, "People had an equally good time whether they went to the hotspots or not, and that's pretty important."

Amsterdam is no stranger to the challenges brought on by overtourism, having implemented various measures including stricter controls on new hotel licenses and limitations on cruise ships. They are determined to restore balance for both locals and visitors.

Meanwhile, Copenhagen has introduced their incentives for eco-friendly behaviors among tourists. The CopenPay scheme rewarded visitors for taking actions like litter collection and biking around the city.

During the summer of 2024, surpassing pre-pandemic levels, global tourism is on record-setting pace. This surge, often labeled "revenge travel," lingered long after restrictions eased, as tourists rushed to experience their desired destinations.

But with rising numbers come rising tensions. Residents feel the weight of overcrowded public spaces, highlighting the urgent need for effective management strategies.

Cities across Europe face similar strains. Barcelona, for example, has seen protests erupt against mass tourism, with demonstrators employing tactics like spraying water pistols at oblivious diners.

Public sentiment is shifting against mass tourism, which many locals feel has altered the very fabric of their daily lives. Quotes from residents echo their frustrations, with one lamenting, “My city has been stolen from me, and I’m not getting it back.”

Although protests vary from location to location, the shared narrative remains. Tourists often contribute to issues such as traffic congestion, increased housing prices, and pollution, leaving locals demanding change.

Despite the challenges, some argue confrontation isn't the answer. Measures focused on sustainable tourism aim to improve visitor experiences without compromising local values.

This summer, residents of famous destinations encountered unmanageable traffic and crowded streets as overtourism reached new heights. Cities like Sintra and Rome are feeling the pinch from overcrowding and disruptive tourist behavior, prompting local leaders to rethink tourism strategies.

Sintra's streets, once quaint and quiet, now buzz with tourists, causing frustration among long-time residents. Local association QSintra calls for improved communication and comprehensive policies to manage the influx strategically.

Barcelona too faces similar trials; the city averaged around 32 million visitors annually, creating immense pressure on local resources. The promotion of widespread events like the America’s Cup and various business conferences adds to the incoming rush.

This alarming trend isn't just relegated to specific cities but is sweeping across the continent. Protests and public outcries aim to remind local authorities about the need for responsibility and respectful tourism practices.

Conversely, cities are beginning to recognize the necessity of creating inclusive environments. Many are experimenting with campaigns aimed at promoting lesser-known local experiences to disperse tourism flows and lighten the load on popular sites.

It's becoming increasingly clear: the definition of "good tourism" is changing. It prioritizes quality interactions over mere quantity, encouraging tourists to engage with locals and understand the areas they visit.

For example, towns like Kyoto have introduced prohibitions on tourist access during peak hours to alleviate stress on congested streets. These limitations signal to the world the importance of thoughtful tourism management.

Beyond merely local ordinances, the issue of housing remains tangled with tourism. Short-term rentals like Airbnb have driven up housing costs, pushing locals out and reshaping communities.

Some regions are taking hard stances, calling for stricter regulations on short-term rentals to protect residents' rights and keep housing affordable. Structural changes are necessary, as experienced by cities like Amsterdam, which has pushed back against excessive hotel growth.

Residents across various destinations are forming coalitions to demand more inclusive tourism policies. Their goal is to place local needs at the forefront of discussions and decisions about tourism.

Despite the sense of urgency, residents often find themselves caught between the benefits of tourism and the burdens it brings. The challenge now lies not just with tourists but also with leaders who must respond to the growing call for change.

Local leaders are gradually waking up to the realities faced by residents. Through initiatives embracing both sustainable practices and community engagement, the tide may begin to shift toward nurturing more compassionate tourism.

A broader dialogue surrounding tourism's societal impact is gaining momentum. This shift acknowledges the need for balance—where residents, businesses, and tourists can coexist without sacrificing one another's quality of life.

Such conversations are imperative at this juncture, as destinations rethink their tourism strategies, aiming to restore their unique cultural heritage and protect resident well-being. By listening to those directly affected, authorities may find pathways to develop a tourism model harmonious with local life.

The balance between tourism and local life hinges on well-articulated management initiatives. It involves reimagining not just the flow of visitors but the relationships between tourists and local communities.

Can cities manage their tourism flows effectively and still offer visitors enriching experiences? The future may depend on the answer to this urgent question.

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