In a groundbreaking move set to enhance the efficiency and innovation of air cargo operations, CargoAi has officially teamed up with Qantas Freight, Australia’s largest air freight provider. Announced on March 24, 2025, this partnership promises to revolutionize the way freight forwarders manage their bookings and streamline cargo delivery services across major international routes.
The collaboration enables international capacity on selected Qantas and Jetstar flights to be made available through CargoAi's well-established platforms, CargoMART and CargoCONNECT. By integrating their services, both companies are committed to improving the booking process for freight forwarders, thus opening up e-booking opportunities between Australia and key markets, including the United States, United Kingdom, and South Africa. Future plans suggest further expansions to additional destinations worldwide.
With this initiative, freight forwarders are now empowered to book Qantas Freight capacity within CargoAi’s ecosystem, allowing them to access real-time rates seamlessly. As Igor Kwiatkowski, Executive Manager of Qantas Freight, noted, “We’re proud to partner with CargoAi to digitize and simplify the air cargo procurement process for our customers and expand our global reach to CargoAi’s growing community of 18,000 freight forwarders.” The capacity availability marks a significant step in Qantas Freight’s digital expansion strategy, aimed at keeping pace with the evolving demands of the air cargo industry.
In addition to enhanced efficiency, customers will have access to numerous benefits through the partnership. These include viewing real-time rates, which supports quicker and more informed decision-making, and improved operational processes through a streamlined booking lifecycle. This innovation is crucial in ensuring that businesses can receive timely updates and manage their logistics effectively.
Matt Petot, CEO of CargoAi, expressed enthusiasm regarding the partnership, stating, “This partnership not only adds significant value and reach to our users globally but also demonstrates Qantas Freight’s commitment to leveraging digital solutions to deliver the best possible service to its customers.” He emphasized that the integration is designed to ensure a smooth transition for current Qantas Freight customers and will pave the way for broader access to their extensive network.
The partnership comes at a time when CargoAi is marking its third new airline collaboration announced in 2025. Earlier this year, CargoAi had also forged partnerships with CMA CGM Air Cargo and Canadian carrier WestJet, underlining its rapid growth and dedication to expanding its service offerings.
As air freight continues to evolve, the collaboration between CargoAi and Qantas Freight demonstrates a significant shift within the industry towards digital solutions. With increasing pressure on logistics providers to adapt to market changes, such partnerships are pivotal. They not only foster greater operational efficiency but also meet the rising expectations of end customers who demand quick and reliable service.
In summary, CargoAi's partnership with Qantas Freight signifies a major step forward in air freight innovation, offering freight forwarders enhanced capabilities and potentially transforming cargo booking processes. The accessibility of real-time data, coupled with a streamlined booking process, equips customers with the tools they need to navigate the complexities of international shipping effectively.
This partnership also reflects a broader trend across the freight industry, where companies are increasingly investing in technology to improve service offerings and customer satisfaction. As both CargoAi and Qantas Freight continue to leverage these advancements, stakeholders in the logistics sector are sure to benefit from the resulting efficiencies and enhanced service delivery.
