Campina, a well-known Dutch dairy producer, has issued a significant recall for its popular product, Campina Echte Slagroom. This recall stems from serious safety concerns related to the packaging of the whipped cream. Consumers are being urged to handle the aerosol cans with caution and dispose of them properly due to the risk of bursting.
The issue was triggered after several reports from consumers prompted Campina to conduct a thorough quality control check. It was discovered there was a manufacturing defect at the packaging supplier's facility, raising alarm over the safety of the whipped cream containers. Specifically, the cans manufactured between May and September 2024 have the potential to burst, potentially causing the base of the aerosol can to detach under high pressure. This poses a risk of injury, leading to the company's decision to recall specific batches of their product.
Campina’s recall affects Campina Echte Slagroom cans with the barcode 8712800145257 and expiration dates of November 28, 2024, December 26, 2024, and February 19, 2025. These cans were primarily sold across various grocery stores, including Albert Heijn, Jumbo, Coop, and Plus, among others. The company emphasizes, though, this safety risk does not pertain to food safety; the whipped cream itself is still deemed safe to consume.
The recall process outlines specific steps for consumers who may have purchased these affected cans. Campina advises consumers to immediately stop using the aerosol can if it was bought between May and September 2024, especially if it has been used fewer than two times. Shaking the can or using it improperly could increase the risk of injury, hence proper disposal is highly recommended.
For those who have bought the affected whipped cream but have used it safely at least twice, the recall notice can be disregarded. Further, if consumers have purchased cans after September 2024, they can continue to use them without concern. The general public is advised to closely inspect their whipped cream cans and regard the production codes and expiration dates to ascertain whether they are affected by this recall.
To safely dispose of the potentially hazardous whipped cream can, consumers are instructed to place the can upright with the nozzle pointing up, and gently release the pressure by pressing the nozzle’s button until cream starts to flow out. It is advised not to shake the can during this process to avoid any sudden release of pressure. After emptying the can, it can be thrown away like any regular waste.
If you’ve purchased one of the potentially dangerous whipped cream cans and decide to dispose of it, Campina is prepared to compensate consumers. A request for reimbursement can be filed on their website, where users can upload photos of the bottom of the can, which contains important information needed for processing the refund.
To facilitate communication and support, Campina set up multiple channels for consumers. Their website offers guidance, including videos demonstrating the proper disposal of the whipped cream cans and detailing how to complete the refund request process efficiently. If needed, customers can also contact Campina via their dedicated customer service number.
Campina has assured customers the production issue at the packaging supplier has been addressed urgently and measures have been implemented to prevent occurrences of the problem moving forward. Shoppers can now find Campina Echte Slagroom cans on shelves, which are safe for use.
Campina sincerely apologizes for the inconvenience and emphasizes the importance of consumer safety as their top priority. The company is actively collaborating with retailers to inform customers about the recall and what steps to take to manage the affected products.
For those planning to indulge during the upcoming holiday celebrations, this reminder serves as a reminder of the importance of checking product details, particularly when it involves high-pressure containers like whipped cream cans. The festive season is best enjoyed without worry, and Campina is working diligently to rectify this situation and to restore trust with their consumers.