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Business
22 July 2024

Big Lots Shuts Three Stores In Connecticut Amid Declining Sales

The retailer cites decreased consumer spending as a reason for the closures in Manchester, Milford, and Waterford.

Three Big Lots stores in Connecticut have been marked for closure, following the company’s announcement that consumer spending has dropped significantly. The affected stores include one in Manchester, located at 1470 Pleasant Valley Road, another in Milford at 56 Turnpike Square, and a third in Waterford at 40 Boston Post Road. While the exact closure dates remain unannounced, customers are already feeling the impact of this decision.

This closure is part of a broader strategy by Big Lots, which operates 1,389 locations across the United States. The decision to shut down these outlets comes in the context of the company’s recent financial struggles. In a quarterly report filed with the Securities and Exchange Commission, Big Lots disclosed losses of $205 million for the first quarter of 2024, alongside a 10.2% drop in net sales, amounting to a loss of $114.5 million. Bruce Thorn, the company president and CEO, attributed these setbacks to a continued decline in consumer spending, particularly in higher-ticket discretionary goods.

“We made substantial progress on improving our business operations in Q1 but missed our sales targets due mainly to a pullback by our core customers,” Thorn stated in the report. He expressed optimism for the latter half of the year, indicating that the transition to a stronger business model would soon bear fruit. However, the immediate closure of stores has cast a shadow over these hopeful projections.

The timeline for closing these stores remains uncertain, but the trend underscores a larger conversation about shifts in consumer behavior. With inflation continuing to affect overall economic stability, even retailers like Big Lots, known for offering discount pricing on a variety of goods, are feeling the pinch. The situation reflects a wider uncertainty in the retail sector as many consumers reevaluate their spending habits amidst fluctuating economic conditions.

The closures also come at a time when the retail landscape is rapidly transforming. The pandemic accelerated changes in shopping preferences, steering many consumers toward online platforms. This shift has forced traditional brick-and-mortar stores to adapt, often through significant operational restructuring or reinventing the way they engage with customers.

Looking to the future, Big Lots aims to combat declining sales and consumer interest by focusing on a handful of new locations set to open this coming year. The company has signaled plans to open three new stores in 2024, intending to recalibrate its approach and appeal to consumers once more. However, whether this plan will suffice in reversing the current trend remains to be seen.

The wider implications of Big Lots' current strategy are not just limited to its own financial performance; they resonate throughout the retail industry. Other businesses are likely watching closely to develop their own strategies to cope with changing consumer preferences. Some industry analysts suggest that discount retailers, which traditionally prosper in tight economic times, must continue to innovate to maintain customer loyalty and compete in an evolving marketplace.

In conclusion, the decision to close three Big Lots stores in Connecticut emphasizes both the challenges specific to the discount retail sector and the broader struggles across the economy. As the landscape of consumer behavior shifts, closing stores may become a necessary step for preserving the viability of businesses like Big Lots. It remains important to consider what these changes mean for local communities that depend on these stores for access to affordable goods.

As Thorn noted, "The current financial performance does not yet reflect the stronger business model that we've created through our five key actions ... we expect the fruits of those efforts to become more apparent in the back half of the year." This statement leaves consumers and analysts alike contemplating the potential for recovery amid ongoing economic pressures.