Apple recently released its latest update, iOS 18.3.2, on March 11, 2025, but it has caused significant issues for some users of the iPhone. Following the update, numerous reports have emerged indicating that Apple's Mail app, particularly regarding iCloud Mail, has not been functioning properly. Users have taken to online forums, notably Reddit and MacRumors, to express their frustrations as the app fails to push new emails to their devices.
One user stated, "I'm having an issue with iCloud Mail on my iPhone after updating to iOS 18.3.2. New emails are not being pushed to my device, even though all the correct settings are enabled and it worked fine on 18.3.1. If I manually refresh the Mail app, new messages appear, but automatic push delivery is not working." This sentiment highlights a growing concern among those who rely heavily on Apple's email services.
The problem primarily seems to affect iCloud Mail, as users have reported that services like Microsoft 365 continue to deliver emails without trouble. This leads to the suspicion that the fault lies within Apple's infrastructure rather than a broader server issue. Some users noted that the fetch process, which allows for periodic retrieval of new messages, has also been failing in some instances.
Despite the update stating it would include security gaps closure and corrections for issues in certain streaming content playback, it failed to mention any modifications related to the Mail app. This omission adds to the frustration for those experiencing email problems. Interestingly, although new issues with IMAP accounts had previously plagued users, this recent bug appears to be a distinct issue.
As the problem persists, users are left without a clear resolution. Until a fix is provided, people are resorting to manually refreshing the Mail app to receive new messages. Furthermore, some suggest removing and re-adding their iCloud account in device settings as a temporary solution, though this too has proven ineffective for many.
Compounding the issue, reports indicate that even users on the beta version of the upcoming iOS 18.4 update are facing similar delivery problems. As Apple continues to roll out iterations of its software, many are hopeful that a solution will come soon.
Given the number of complaints, it is expected that Apple will take this matter seriously and either deploy a small update to rectify it, such as iOS 18.3.3, or incorporate the fix in the upcoming iOS 18.4 release, which is on track for general release in April 2025. Until then, users remain understandably frustrated as they wait for a resolution to their email issues.
In the meantime, the situation serves as a reminder of the potential hiccups that can occur with software updates. While they are designed to enhance functionality and address existing bugs, users must also contend with the chance of encountering new, unforeseen issues that can arise, disrupting their daily tasks.
With such a reliance on digital communication, the lapse in service from Apple’s Mail app due to the recent software update is a significant inconvenience. Users are eagerly anticipating Apple's response and hope for a swift resolution to ensure reliable email delivery once more.
