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Business
06 October 2025

AI And Consulting Transform Workplaces Ahead Of 2026

As the workplace evolves with AI and digital transformation, consulting firms and employees alike face new opportunities and challenges in a rapidly changing global environment.

The workplace is on the brink of dramatic transformation as 2026 approaches, with technology, shifting employee expectations, and new management models reshaping how—and where—we work. According to Bernard Marr, writing on October 6, 2025, these changes are not just incremental; they’re set to redefine the very fabric of professional life. At the heart of this evolution lies artificial intelligence (AI), which is rapidly moving from a supplementary tool to a core driver of business processes, while the management consulting sector surges to meet the demands of this changing landscape.

AI’s growing influence is unmistakable. Once relegated to automating routine tasks or crunching data, AI is now being embedded into workflows from the ground up. Marr highlights that companies are building AI-native processes—think supply chains that adjust instantly to market disruptions or manufacturing lines that tweak themselves based on real-time orders and material availability. This isn’t science fiction; it’s the new reality for businesses determined to stay competitive in an unpredictable world.

Parallel to these technological shifts, the very notion of a workplace is morphing. Hybrid and remote work, once considered perks or stopgap measures, are now deeply woven into corporate culture. Organizations are developing what Marr calls “connected ecosystems”—flexible networks of digital tools, communication platforms, and physical spaces that support employees wherever they are, whether at home, in the office, or even in immersive virtual environments. For workers, this means unprecedented flexibility and the chance to balance professional and personal lives without sacrificing connection to company culture. For businesses, it’s a gateway to global talent and continuous operations, regardless of location or time zone.

But with these opportunities come seismic shifts in the job market. AI’s advance is leading to contractions in certain professions, especially entry-level clerical, administrative, and data entry roles, as well as middle management. Yet, as some doors close, others swing wide open. Sectors like nursing, caring, construction, education, and technology are experiencing significant growth, offering new opportunities for both fresh graduates and seasoned professionals seeking a change. As Marr notes, anyone plotting a career in 2026 must pay close attention to these trends to future-proof their prospects.

Amid this automation revolution, there’s a renewed appreciation for what makes us uniquely human. As machines take over repetitive or analytical tasks, skills like empathy, creativity, teamwork, and leadership are becoming more valuable than ever. Employers are shifting hiring priorities, seeking out candidates with strong interpersonal skills and the ability to solve complex problems. As Marr puts it, “the human skills that let us handle tasks still out of reach of machines become more valuable than ever.” Companies are investing in training programs that strengthen these attributes, recognizing that long-term strategic thinking and emotional intelligence are irreplaceable assets in a tech-driven world.

Management itself isn’t immune to the AI wave. Increasingly, organizations are relying on data-driven and automated approaches to people management, moving away from annual reviews and gut-feel decisions. AI is uncovering new metrics and relationships, providing evidence-based insights into workforce performance and engagement. However, as Marr cautions, “stringent safeguards” are essential to ensure that these systems remain transparent and fair, balancing innovation with ethical responsibility.

The battle for talent is also intensifying. According to a comprehensive report released by Research and Markets on October 6, 2025, the management consulting services market is expected to skyrocket from $354.43 billion in 2024 to $541.88 billion by 2033—a compound annual growth rate of 4.83%. This surge is fueled by organizational changes, strategic advisory needs, and a global rush toward digital transformation. Consulting firms are now indispensable partners, guiding companies through everything from cloud migration and cybersecurity to AI adoption and workforce restructuring. As the report notes, “consultants are essential to the agility and competitiveness of both public and private sector organizations.”

Recent developments underscore the sector’s rapid evolution. In June 2025, McKinsey & Company expanded its AI platform, Lilli, automating more than 70% of consultants’ proposal and presentation creation. Huron Consulting Group reported a robust 11.2% sales increase in the first quarter of 2025, while Cognizant Technology Solutions and Boston Consulting Group both posted record revenues, buoyed by high-profile client wins and the growing demand for digital and strategic consulting services.

Consulting’s role is expanding beyond traditional advice. Firms now help clients streamline operations, implement agile models, and optimize talent—vital in a world where organizational agility is the name of the game. As businesses face saturated markets and fierce competition, the ability to differentiate through digital expertise and industry-specific knowledge becomes crucial. The report highlights that “differentiation through industry knowledge, digital skills, and expertise is crucial,” and that even the largest firms must continually adapt to retain their edge.

Yet, this growth brings its own set of challenges. The war for qualified talent is fierce, especially for those with expertise in technology, analytics, and sustainability. High turnover rates—driven by demanding workloads and evolving employee expectations—mean firms must invest heavily in culture, career development, and flexible working arrangements to keep their best people. Failure to do so, the report warns, can impact project quality, client satisfaction, and ultimately, a firm’s bottom line.

Another trend reshaping the professional landscape is the rise of “soft retirement.” As people stay healthier longer and the gig economy flourishes, many are choosing to scale back from full-time work gradually rather than making a hard stop. This allows for a smoother transition to retirement, with experienced professionals offering their expertise in part-time or consultancy roles. For employers, it’s an opportunity to retain valuable knowledge and mentorship, while employees benefit from continued income and engagement without the pressures of a traditional workweek.

Employee experience, once a buzzword, is now a strategic imperative. Companies are borrowing tactics from customer experience management to map and optimize every touchpoint in the employee journey—from recruitment and onboarding to daily workflow and even commuting. Those who excel at this, Marr argues, will see higher retention rates, easier talent acquisition, and, ultimately, stronger business outcomes.

The consulting industry itself is adapting to these realities, offering a diverse range of services—from strategy and operations consulting to digital transformation and risk management—across every sector imaginable, including IT, healthcare, finance, manufacturing, and government. The Research and Markets report, spanning 200 pages, offers a granular breakdown of these trends, service types, and regional dynamics, underscoring just how complex and competitive the field has become.

Looking ahead, the workplace of 2026 promises both uncertainty and opportunity. Those who embrace technological change while doubling down on human-centric skills will be best positioned to thrive. As AI and automation continue to reshape the way we work, the enduring value of creativity, empathy, and adaptability stands out all the more. Whether you’re an employee plotting your next move or a business leader steering through digital disruption, one thing’s clear: the future of work belongs to those who can balance innovation with humanity.